Information We Gather
We gather customer information to provide services, authenticate identity, and maintain platform protection. This encompasses:
- Identity information: Complete name, account name, birth date
- Communication information: Electronic mail address, postal address
- Financial information: Transaction date, sum, reference number (omitting payment card specifics)
- System information: IP location, apparatus, browser, software platform
- Platform activity information: Geographic position, traffic patterns, and access records
- Promotional preferences and correspondence records
How Information Is Applied
Gathered information is applied for:
- Profile establishment and identity authentication
- Handling funding and cash-out requests
- Customer assistance and correspondence
- Protection surveillance and fraud deterrence
- Promotional communications (exclusively with permission granted)
Information Distribution and Legal Revelation
Customer information may be distributed in particular circumstances:
- With law enforcement and AML authorities for lawful enquiries
- With platform partners for information storage, protection, and regulatory adherence
- As mandated by legal requirements or judicial directives
No information is transferred or distributed for unauthorised business objectives.
Information Protection and Storage Duration
We apply protection measures to safeguard your information:
- Data encoding and protected servers for information retention
- Routine inspections and entry limitations
- Information is removed when no further required or mandated by legislation
Tracking Files and Monitoring
We utilise tracking files to improve customer experience and platform functionality.
- Essential Tracking Files: Allow fundamental functionality
- Efficiency Tracking Files: Monitor platform activity to enhance services
- Preference Tracking Files: Retain settings for a tailored experience
- Marketing Tracking Files: Applied for promotional purposes and content distribution
You can control or deactivate tracking files in your browser configurations. Nevertheless, doing so may affect platform functionality.